Cookie policy

Cookies Policy
SoftProject (“we”, “us”, “our”) uses cookies and similar tracking technologies on softproject.learnworlds.com (“our Site”) to enhance your browsing experience, analyse site usage, and assist with our marketing efforts.

This policy explains what cookies are, how we use them, and how you can manage your preferences in compliance with the EU General Data Protection Regulation (GDPR), the ePrivacy Directive, and applicable national laws (including Spain’s LOPDGDD, if relevant).

1. What Are Cookies?
Cookies are small text files stored on your device by websites you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to site owners. Cookies may be:

First-party cookies: set by our website.

Third-party cookies: set by other domains (e.g., analytics or advertising providers).

2. Types of Cookies We Use
We may use the following categories of cookies:

Strictly Necessary Cookies – Required for the operation of our Site (e.g., login, security, payment processing).

Functionality Cookies – Remember your preferences and settings (e.g., language, customisations).

Analytics Cookies – Collect information about how visitors use the Site (e.g., Google Analytics).

Marketing/Targeting Cookies – Track your browsing to deliver personalised ads and measure campaign effectiveness.

A detailed table of cookies in use (name, provider, purpose, type, expiry) is maintained [here/update table accordingly] and is regularly updated.

3. Legal Basis for Processing
We use cookies based on:

Your consent for all non-essential cookies (functionality, analytics, marketing).

Our legitimate interest or legal obligation for strictly necessary cookies.

You may withdraw consent at any time via our cookie banner or settings tool.

4. Managing Cookies
You can:

Accept or reject cookies via our cookie consent banner shown on your first visit.

Change your preferences at any time in the Cookie Settings section of the Site.

Block or delete cookies through your browser settings (instructions available for Chrome, Firefox, Safari, Edge, and others).

Please note: blocking some cookies may affect site functionality.

5. Third-Party Cookies
Some cookies are set by trusted partners providing services such as analytics, payment processing, or embedded media. These third parties may process your data outside the EEA, in which case we ensure adequate safeguards are in place (e.g., EU Standard Contractual Clauses).

6. Retention
Cookies are stored for no longer than necessary:

Session cookies: deleted when you close your browser.

Persistent cookies: retained for the period specified in our cookie table.

7. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our services. Updated versions will be posted on this page.

8. Contact
For questions about this Cookies Policy or our use of cookies, contact us at:
Email: academy@softproject.de
Address: SoftProject GmbH Am Erlengraben 3 D-76275 Ettlingen – Germany

Important:
Alongside this policy, you must keep a detailed and updated cookie table with:

Cookie name

Provider/domain

Purpose

Type (first-party/third-party, session/persistent)

Expiry period

This table must match the actual cookies your LMS sets, and be accessible directly from the cookie banner (per AEPD requirements).