This Privacy Policy describes how SoftProject, located at SoftProject GmbH
Am Erlengraben 3
D-76275 Ettlingen – Germany, processes your personal data when you use the website softproject.learnworlds.com and our related services.
1. Definitions
Personal Data: any information that can identify you, directly or indirectly.
Processing: any operation performed on personal data (collection, storage, use, disclosure, etc.).
Controller: SoftProject, which determines the purposes and means of the processing.
User: any person accessing or using this website.
Cookies: small text files stored on the User’s device to enable certain features or analyse usage (see the Cookies Policy below).
2. Data We Collect
We may process the following categories of personal data:
Identity Data: name, surname, date of birth.
Professional Data: job title, profession.
Contact Data: address, email, phone number.
Billing and Payment Data: bank or card details.
Technical Data: IP address, browser type, operating system.
Browsing Data: pages visited, referral source, access times.
Preferences: user settings, communication preferences.
3. Purposes and Legal Basis
We process your personal data for:
Service provision: to deliver the services you request (legal basis: performance of a contract).
Administrative and accounting management (legal basis: legal obligation).
Marketing communications: to send you information about products or services similar to those purchased (legal basis: consent or legitimate interest).
Website improvement: to analyse navigation and enhance the user experience (legal basis: consent for non-essential cookies).
Legal compliance: to meet our legal and regulatory obligations (legal basis: legal obligation).
4. Data Retention
Personal data will be kept for as long as necessary to fulfil the purpose for which it was collected.
Once that period ends, it will be securely blocked and retained only for the time required by applicable law to handle potential claims or liabilities.
5. Data Sharing and International Transfers
We will not share your personal data with third parties except when required by law or necessary to provide our services (e.g., technology providers, payment processors).
If we transfer data outside the European Economic Area, we will ensure adequate protection by relying on countries with an adequacy decision or by using Standard Contractual Clauses approved by the European Commission.
6. Your Rights
Under the GDPR, you have the right to:
Access your data
Rectify inaccurate or incomplete data
Request deletion of your data
Object to the processing of your data
Restrict the processing of your data
Request data portability
To exercise your rights, please contact us at academy@softproject.de with a copy of your ID or other proof of identity.
You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) or your local Data Protection Authority.
7. Cookies
Our website uses first-party and third-party cookies for technical, personalisation, and analytical purposes. You can accept or reject their use through the cookie settings panel displayed when you first visit the site.
For more details, see our Cookies Policy below.
8. Security
We implement technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in law or in our operations. Any changes will be published on this page.
10. Contact
If you have any questions about this Privacy Policy, please contact us at academy@softproject.de.
Cookies Policy
1. What Are Cookies?
Cookies are small text files that are placed on your device by websites you visit. They are widely used to make websites work, improve user experience, and provide information to site owners.
2. Types of Cookies We Use
Strictly Necessary Cookies: Required for the website to function (e.g., login, shopping cart).
Functional Cookies: Remember user preferences and settings.
Analytics Cookies: Collect information on how visitors use the site (e.g., Google Analytics).
Marketing Cookies: Track browsing behaviour to deliver relevant ads.
3. Legal Basis
We do not require your consent for strictly necessary cookies.
We request your consent for all other types of cookies, in compliance with the EU ePrivacy Directive and GDPR.
4. Managing Cookies
You can manage your cookie preferences via our cookie banner or your browser settings. Disabling cookies may affect the functionality of the website.
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. For example, analytics tools, embedded videos, or social media integrations.
